Shipping Policy:

Thank you for choosing to shop with us. We are committed to providing you with a seamless shopping experience, including efficient shipping and delivery of your purchased items. Please review our shipping policy for detailed information on the terms and conditions related to our shipping process.

1. Order Processing Time:

Once your order is successfully placed and payment is confirmed, we will process and ship your items within 3 to 6 business days. After processing, it will take approximately 2 extra business days to reach the domestic airport for parcel preparation. Your tracking information will then show the international tracking status with your chosen carrier. Please note that orders placed on weekends or public holidays will be processed on the following business day. In the case of pre-order items, the processing time may extend, depending on the retailer.

2. Shipping Methods and Carriers:

We partner with reputable shipping carriers to ensure reliable and timely delivery. The specific carrier and shipping method depend on factors such as your location and the size/weight of the items. You will receive a confirmation email upon shipment, containing tracking information to monitor the progress of your delivery.

3. Shipping Costs and Options:

Shipping costs and available options will be displayed during the checkout process. The cost depends on factors such as destination, package weight, and the chosen shipping method. Free shipping promotions for eligible orders will be clearly indicated on our website. Please carefully review shipping options, as some may lack insurance coverage.

4. Estimated Delivery Time:

Delivery times vary based on the shipping destination and chosen method. Refer to the tracking information provided after shipping for an estimated delivery date. Unforeseen circumstances like weather conditions or customs delays may affect delivery times and are beyond our control.

5. Shipping Issues and Resolution:

For shipping-related issues, such as delays or damaged packages, contact the shipping carrier directly using the information in the shipping confirmation email or on their website. They will provide accurate and up-to-date information regarding your shipment.

6. International Shipping:

We offer international shipping to select countries. Please note that additional customs duties, taxes, or import fees may apply and are the recipient's responsibility. Contact your local customs office for more information.

7. Change of Shipping Address:

If you need to change the shipping address post-order placement, contact our customer support team promptly. While we'll do our best to accommodate, address changes may not always be possible after processing for shipping.

We strive to offer accurate and reliable shipping services. However, we cannot be held responsible for delays or issues caused by the shipping carrier. Your understanding in such circumstances is appreciated. For further questions or concerns about our shipping policy, please contact our customer support team at [[email protected]](mailto:[email protected]). We are here to help.